Terms of service

Yerba Buena Tea Co. LLC — Terms of Service

Effective date: August 7, 2025 Legal entity: Yerba Buena Tea Co. LLC ("YBTCO", "we", "us", "our") Website: https://www.ybtco.com (the "Site")

Welcome to Yerba Buena Tea Co.! These Terms of Service ("Terms") govern your access to our Site and your purchase of our products. By using our Site or placing an order, you agree to these Terms and our referenced policies (including our Privacy Policy, Shipping Policy, and Return & Refund Policy).

If you do not agree to these Terms, please do not use our Site.

1. Using Our Site & Your Account

  • Accounts: If you create an account with us, you are responsible for keeping your password and account details confidential. Please notify us immediately if you suspect any unauthorized use of your account.

  • Accurate Information: You agree to provide information that is true, accurate, and current, and to keep your account information updated.

  • Acceptable Use: We grant you a limited license to use our Site for personal, non-commercial purposes. You agree not to:

    • Copy, modify, or reverse engineer our Site.

    • Use any automated tools (like bots or scrapers) to access the Site.

    • Interfere with our security features or introduce malicious code.

    • Use the Site for any unlawful or harmful purpose.

    • Impersonate others or collect user information without consent.

We reserve the right to suspend or terminate access for any violations.

2. Your Content & Reviews

When you submit content like product reviews ("User Content"), you own the rights to it. However, you grant YBTCO a worldwide, royalty-free license to use, reproduce, and share that content for operating and marketing our services. You confirm that your content is accurate, lawful, and does not violate the rights of others. We reserve the right to moderate or remove User Content at our discretion.

3. Orders, Pricing & Payment

  • Orders: Your order is an offer to buy our products. We may accept or reject any order at our discretion. Our acceptance occurs when we ship the products. We reserve the right to limit or cancel quantities.

  • Pricing & Availability: All prices, promotions, and availability are subject to change without notice. We will correct any errors we discover and may adjust or cancel an order if necessary.

  • Taxes & Promotions: Prices do not include applicable taxes or shipping fees, which will be shown at checkout. Promotional codes are for one-time use, are non-transferable, and may be revoked at any time.

  • Payment: By providing a payment method, you authorize us (and our third-party payment processor) to charge the total amount of your order.

4. Shipping, Title & Risk of Loss

Our Shipping Policy provides details on shipping options, costs, and timelines. Title and risk of loss for the products pass to you as soon as we deliver them to the shipping carrier. You are responsible for filing any claims with the carrier for lost or damaged shipments.

5. Returns & Refunds

Please review our Return & Refund Policy for the most current terms. Due to the nature of our products, most consumable items are final sale unless there is a verified quality issue.

6. Product Information & Disclaimers

  • Product Info: We do our best to describe our products accurately, but we do not warrant that all content is complete or error-free.

  • Medical & Allergy Disclaimer:

    • Statements on our Site have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

    • Content on our site is for educational purposes only and is not a substitute for professional medical advice. Please consult a healthcare professional before using herbal products, especially if you have a medical condition, take medication, are pregnant, or are nursing.

    • Review all ingredients carefully for potential allergens.

7. Communications (Email & SMS)

By providing your contact information, you consent to receive transactional communications about your orders. If you opt-in to marketing messages, you can unsubscribe from emails at any time using the link in the footer, or reply STOP to any SMS message.

8. Intellectual Property

The Site and its content (excluding User Content) are owned by YBTCO and are protected by intellectual property laws.

If you believe content on our Site infringes your copyright, please send a DMCA notice to our designated agent with the information required by law:

  • DMCA Agent: Yerba Buena Tea Co. LLC — Attn: Legal (DMCA)

  • Address: 2195 Hyacinth St NE, Suite 108, Salem, OR 97301, USA

  • Email: info@ybtco.com

9. Third-Party Services

We use trusted third-party services like Shopify to run our store. Your use of these services may be subject to their own terms and policies.

10. Wholesale & Reselling

Wholesale purchases are governed by the terms of the platform they are made on (e.g., Faire) or by a separate agreement with us. Unauthorized reselling of our products on third-party marketplaces (like Amazon) is not permitted.

11. Disclaimers & Limitation of Liability

  • "AS IS" BASIS: EXCEPT AS EXPRESSLY STATED, THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

  • LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YBTCO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN QUESTION.

12. Indemnification

You agree to defend and indemnify YBTCO from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or products, your violation of these Terms, or your User Content.

13. Dispute Resolution: Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

  • Informal Resolution: Before filing a claim, you agree to first contact us at legal@ybtco.com to try to resolve the issue informally.

  • Binding Arbitration: If we cannot resolve the dispute informally within 30 days, any claim will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA).

  • Class Action Waiver: You and YBTCO agree to bring claims against each other only in an individual capacity, not as part of any class or representative action.

  • Jury Trial Waiver: Both parties waive the right to a jury trial.

  • 30-Day Opt-Out: You may opt out of this arbitration agreement by sending a written notice to legal@ybtco.com within 30 days of first accepting these Terms.

14. General Provisions

  • Governing Law: These Terms are governed by the laws of the State of Oregon.

  • Changes to Terms: We may update these Terms from time to time. The new "Effective date" will be posted at the top. Your continued use of the Site after changes constitutes your acceptance.

  • Entire Agreement: These Terms, along with our other posted policies, constitute the entire agreement between you and YBTCO.

15. Contact Us

  • General Inquiries: info@ybtco.com

  • Privacy Matters: privacy@ybtco.com

  • Mail: Yerba Buena Tea Co. LLC, 2195 Hyacinth St NE, Suite 108, Salem, OR 97301, USA