Privacy Policy

Yerba Buena Tea Company L.L.C. ("us," "we," or "our") operates the www.ybtco.com website (the "Site"). This Privacy Policy outlines our policies regarding the collection, use, and disclosure of Personal Information both offline and through our Site, as well as your choices regarding that information. By using our Site, you agree to the collection and use of information in accordance with this policy.

For state-specific privacy rights, please refer to the sections linked below.

Information Collection and Use

We collect various types of information for the purposes of providing and improving our services.

Sources of Personal Information

• Directly from You: Information you provide via our Site, purchases, or communications.
• Third Parties: Information from marketing partners, social media, advertising networks, and analytics providers.
• Publicly Available Sources: Information from publicly accessible databases.

Types of Personal Information Collected

1. Identifiers: Name, address, email, phone number, online identifiers, and account credentials.
2. Internet and Network Activity: Browsing history, IP address, interaction with ads, and device type.
3. Device Information: Operating system, device type, and geolocation.
4. Order Information: Purchase history, shipping details, and warranties.
5. Payment and Credit Information: Provided to third-party payment processors.
6. Research or Survey Data: Feedback, reviews, or survey responses.
7. Inferences: Preferences, behaviors, and interests.

Cookies and Tracking Technologies

We use cookies, tags, and scripts to:

• Analyze Site performance.
• Provide personalized advertising.
• Improve user experience.

Your Choices: You can disable cookies in your browser settings. However, this may limit access to some features.

Use of Information

We use Personal Information to:

• Provide and maintain our Site and services.
• Process orders and fulfill transactions.
• Communicate with you and provide updates.
• Conduct research and improve our products.
• Send marketing materials and serve advertisements.
• Comply with legal obligations.

Sharing Your Information

We may share your Personal Information with:

• Service Providers: For order processing, marketing, or analytics.
• Legal Entities: To comply with laws or enforce our rights.
• Business Transfers: In the event of a sale or merger.

We do not sell your Personal Information for monetary gain, but certain uses of cookies and data sharing may qualify as "sales" under privacy laws.

Retention of Information

We retain your Personal Information as long as necessary to:

• Provide services and fulfill orders.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Usage Data is retained for shorter periods unless used to enhance security or improve functionality.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Access: Request the information we have collected about you.
• Correction: Update or correct inaccurate Personal Information.
• Deletion: Request the deletion of your Personal Information.
• Opt-Out: Decline targeted advertising or data sharing.
• Non-Discrimination: We will not treat you differently for exercising your rights.

Exercising Your Rights

To exercise your rights, contact us at info@ybtco.com. Verification may be required to process your request.

Payments

We use third-party payment processors like Shopify Payments, Apple Pay, and PayPal. Your payment information is processed directly by them and governed by their Privacy Policies.

Security of Information

We strive to protect your data but cannot guarantee absolute security. If you suspect a data breach, contact us immediately.

Accessibility Statement

We are committed to ensuring that our Site is accessible to all users, including those with disabilities, and adhere to Web Content Accessibility Guidelines (WCAG) 2.1 and the Americans with Disabilities Act (ADA).

Accessibility Features

• Keyboard navigation.
• Text alternatives for images.
• Readable and adaptable content.
• Accessible interactive elements.

Feedback

If you experience accessibility issues, contact us:
Email: info@ybtco.com

International Data Transfers

If you are located outside the U.S. or Canada, please note that your data will be processed in the U.S. By using our Site, you consent to this transfer.

Links to Other Sites

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their Privacy Policies.

Children's Privacy

We do not knowingly collect data from individuals under 18. If you believe we have, contact us immediately at info@ybtco.com.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with the updated "Effective Date." We recommend reviewing this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: info@ybtco.com